Check How We Use Your Account Details
Our Privacy Policy describes the details we collect when you create an account, complete phone verification, sign in from a mobile device, or use the cashier path. This can include contact details, login records, device signals, payment references and support messages. We use these details to
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provide account access, confirm wallet status, investigate a receipt or status check, maintain security and meet applicable legal duties. DANA, OVO, GoPay and QRIS may create transaction references that help us match a request to your account; bank transfer and virtual account records may carry different
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reference fields. Access or eligibility depends on local law, and our policy applies where local law permits. We do not ask you to send a full wallet password through support.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.